Tens of thousands of users reported that the website and app were inaccessible starting just before 3 p.m. Eastern on Wednesday.
Reddit’s website was inaccessible on Wednesday afternoon as tens of thousands of users reported having trouble with the site to Downdetector starting just before 3 p.m.
A spokesman for Reddit, the community-focused message board site, said that there was a bug in a recent update made to the website.
“A fix is in place and we’re ramping back up,” the spokesman said in an email at 4:43 p.m.
Earlier, just before 4 p.m., Reddit posted an update on social media: “Yes. We’re working on it.”
Yes. We’re working on it. https://t.co/8MZVlusmD7
— Reddit, Inc. (@Reddit) November 20, 2024
The report on Downdetector, which relies on reports from users to determine if websites are having problems, said the Reddit outage was affecting users who were trying to access the service via its website and mobile app.
Reddit, which said earlier this year that it had 73 million daily users and more than 100,000 active communities, reported on Nov. 5, which was Election Day in the United States, that it was investigating a “degraded performance” on its website. The company quickly identified the issue but took hours to resolve it, according to Reddit’s incident report.