{"id":3653,"date":"2024-04-07T07:00:30","date_gmt":"2024-04-07T07:00:30","guid":{"rendered":"https:\/\/medexperts.pro\/?p=3653"},"modified":"2024-04-07T07:28:34","modified_gmt":"2024-04-07T07:28:34","slug":"insurance-companies-reap-hidden-fees-as-patients-get-unexpected-bills","status":"publish","type":"post","link":"https:\/\/medexperts.pro\/?p=3653","title":{"rendered":"Insurance Companies Reap Hidden Fees as Patients Get Unexpected Bills"},"content":{"rendered":"<div><\/div>\n<p id=\"article-summary\" class=\"css-1n0orw4 e1wiw3jv0\">A little-known data firm helps health insurers make more when less of an out-of-network claim gets paid. Patients can be on the hook for the difference.<\/p>\n<section class=\"meteredContent css-1r7ky0e\">\n<div class=\"css-s99gbd StoryBodyCompanionColumn\">\n<div class=\"css-53u6y8\">\n<p class=\"css-at9mc1 evys1bk0\">Weeks after undergoing heart surgery, Gail Lawson found herself back in an operating room. Her incision wasn\u2019t healing, and an infection was spreading.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">At a hospital in Ridgewood, N.J., Dr. Sidney Rabinowitz performed a complex, hourslong procedure to repair tissue and close the wound. While recuperating, Ms. Lawson phoned the doctor\u2019s office in a panic. He returned the call himself and squeezed her in for an appointment the next day.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">\u201cHe was just so good with me, so patient, so kind,\u201d she said.<\/p>\n<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div class=\"css-s99gbd StoryBodyCompanionColumn\">\n<div class=\"css-53u6y8\">\n<p class=\"css-at9mc1 evys1bk0\">But the doctor was not in her insurance plan\u2019s network of providers, leaving his bill open to negotiation by her insurer. Once back on her feet, Ms. Lawson received a letter from the insurer, UnitedHealthcare, advising that Dr. Rabinowitz would be paid $5,449.27 \u2014 a small fraction of what he had billed the insurance company. That left Ms. Lawson with a bill of more than $100,000.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">\u201cI\u2019m thinking to myself, \u2018But this is why I had insurance,\u2019\u201d said Ms. Lawson, who is fighting UnitedHealthcare over the balance. \u201cThey take out, what, $300 or $400 a month? Well, why aren\u2019t you people paying these bills?\u201d<\/p>\n<\/div>\n<\/div>\n<div>\n<div data-testid=\"imageblock-wrapper\">\n<figure class=\"img-sz-large css-hxpw2c e1g7ppur0\" aria-label=\"media\" role=\"group\">\n<div class=\"css-1xdhyk6 erfvjey0\" data-testid=\"photoviewer-children-figure\">\n<div class=\"css-nwd8t8\" data-testid=\"lazy-image\">\n<div data-testid=\"lazyimage-container\" style=\"height:257.77777777777777px\"><\/div>\n<\/div>\n<\/div><figcaption data-testid=\"photoviewer-children-caption\" class=\"css-1g9ic6e ewdxa0s0\"><span class=\"css-jevhma e13ogyst0\">Gail Lawson faced more than $100,000 in bills after a complex surgery. Her insurance paid out $5,449.27.<\/span><span class=\"css-1u46b97 e1z0qqy90\"><span><span aria-hidden=\"false\">Bryan Anselm for The New York Times<\/span><\/span><\/span><\/figcaption><\/figure>\n<\/div>\n<\/div>\n<div>\n<section data-testid=\"inline-interactive\" id=\"multiplan-chart\" data-id=\"100000009370065\" data-source-id=\"100000009370065\" class=\"interactive-content interactive-size-scoop css-1w71maw\">\n<div class=\"css-17ih8de interactive-body\" data-sourceid=\"100000009370065\">\n<p>    <!-- birdkit: do not modify this file --><\/p>\n<div id=\"g-2024-03-19-multiplan-embeds\" class=\"birdkit-body g-2024-03-19-multiplan-embeds\" data-preview-slug=\"2024-03-19-multiplan-embeds\" data-birdkit-hydrate=\"d00fb3756ffb22c9\">\n<figure class=\"g-wrapper g-multiplan-graphic svelte-13ig1yh g-needs-margin-block\" role=\"group\" aria-label=\"graphic\">\n<div class=\"g-block g-block-margin svelte-1jrfrvl g-margin-inline\">\n<div class=\"g-block-width g-max-width-body svelte-1jrfrvl\">\n<div class=\"g-wrapper_hed g-text-align-left svelte-1so50ue\">\n<h3 class=\"g-heading svelte-1so50ue g-has-leadin\"><!-- HTML_TAG_START -->How MultiPlan and Insurers Make Money on Fees<!-- HTML_TAG_END --><\/h3>\n<p class=\"g-leadin svelte-1so50ue\"><!-- HTML_TAG_START -->MultiPlan and health insurers typically receive a percentage of the \u201csavings\u201d on each claim, creating an incentive to recommend lower payments.<!-- HTML_TAG_END --><\/p>\n<\/p><\/div>\n<\/div><\/div>\n<div class=\"g-block g-block-margin svelte-1jrfrvl g-margin-inline\">\n<div class=\"g-block-width g-max-width-body svelte-1jrfrvl\"> <\/div>\n<\/p><\/div>\n<div class=\"g-block g-block-margin svelte-1jrfrvl g-margin-inline\">\n<div class=\"g-block-width g-max-width-body svelte-1jrfrvl\">\n<div class=\"g-wrapper_caption g-text-align-left svelte-cu2gla\">\n<p class=\"g-note svelte-cu2gla\"><!-- HTML_TAG_START -->Fee percentages vary based on negotiated contracts.<!-- HTML_TAG_END --><\/p>\n<p class=\"g-credit svelte-cu2gla\"><!-- HTML_TAG_START -->By The New York Times<!-- HTML_TAG_END --><\/p>\n<\/p><\/div>\n<\/div><\/div>\n<\/figure><\/div>\n<\/div>\n<\/section>\n<\/div>\n<div>\n<section data-testid=\"inline-interactive\" id=\"multiplan-sheet\" data-id=\"100000009393702\" data-source-id=\"100000009393702\" class=\"interactive-content interactive-size-scoop css-1w71maw\">\n<div class=\"css-17ih8de interactive-body\" data-sourceid=\"100000009393702\">\n<p>    <!-- birdkit: do not modify this file --><\/p>\n<div id=\"g-2024-03-19-multiplan-embeds\" class=\"birdkit-body g-2024-03-19-multiplan-embeds\" data-preview-slug=\"2024-03-19-multiplan-embeds\" data-birdkit-hydrate=\"5c8947e171bd5788\">\n<figure class=\"g-wrapper g-multiplan-sheet svelte-13ig1yh g-needs-margin-block\" role=\"group\" aria-label=\"graphic\">\n<div class=\"g-block g-block-margin svelte-1jrfrvl g-margin-inline\">\n<div class=\"g-block-width g-max-width-body svelte-1jrfrvl\">\n<div class=\"g-wrapper_hed g-text-align-left svelte-1so50ue\">\n<h3 class=\"g-heading svelte-1so50ue g-has-leadin\"><!-- HTML_TAG_START -->Confidential Pricing and Fee Data<!-- HTML_TAG_END --><\/h3>\n<p class=\"g-leadin svelte-1so50ue\"><!-- HTML_TAG_START -->Itemized payments and fees for thousands of claims were made public in a lawsuit against Cigna after The Times petitioned the court. The insurer and MultiPlan opposed the release, calling the data \u201chighly confidential.\u201d<!-- HTML_TAG_END --><\/p>\n<\/p><\/div>\n<\/div><\/div>\n<div class=\"g-block g-block-margin svelte-1jrfrvl g-margin-inline\">\n<div class=\"g-block-width g-max-width-full svelte-1jrfrvl\"> <\/div>\n<\/p><\/div>\n<div class=\"g-block g-block-margin svelte-1jrfrvl g-margin-inline\">\n<div class=\"g-block-width g-max-width-body svelte-1jrfrvl\">\n<div class=\"g-wrapper_caption g-text-align-left svelte-cu2gla\">\n<p class=\"g-source svelte-cu2gla\"><!-- HTML_TAG_START --><a href=\"https:\/\/static01.nyt.com\/newsgraphics\/documenttools\/0b9ca67260c5fb3d\/0a374906-full.pdf\">View the PDF<\/a>.<!-- HTML_TAG_END --><\/p>\n<p class=\"g-credit svelte-cu2gla\"><!-- HTML_TAG_START -->By The New York Times<!-- HTML_TAG_END --><\/p>\n<\/p><\/div>\n<\/div><\/div>\n<\/figure><\/div>\n<\/div>\n<\/section>\n<\/div>\n<div>\n<section data-testid=\"inline-interactive\" id=\"multiplan-document\" data-id=\"100000009393703\" data-source-id=\"100000009393703\" class=\"interactive-content interactive-size-scoop css-1w71maw\">\n<div class=\"css-17ih8de interactive-body\" data-sourceid=\"100000009393703\">\n<p>    <!-- birdkit: do not modify this file --><\/p>\n<div id=\"g-2024-03-19-multiplan-embeds\" class=\"birdkit-body g-2024-03-19-multiplan-embeds\" data-preview-slug=\"2024-03-19-multiplan-embeds\" data-birdkit-hydrate=\"e8c1af2b5bdef797\">\n<figure class=\"g-wrapper g-multiplan-document svelte-13ig1yh g-needs-margin-block\" role=\"group\" aria-label=\"graphic\">\n<div class=\"g-block g-block-margin svelte-1jrfrvl g-margin-inline\">\n<div class=\"g-block-width g-max-width-body svelte-1jrfrvl\">\n<div class=\"g-wrapper_hed g-text-align-left svelte-1so50ue\">\n<h3 class=\"g-heading svelte-1so50ue g-has-leadin\"><!-- HTML_TAG_START -->Fact Check: An Explanation of Benefits<!-- HTML_TAG_END --><\/h3>\n<p class=\"g-leadin svelte-1so50ue\"><!-- HTML_TAG_START -->Insurance statements often identify savings or discounts. But sometimes patients can still be billed for that amount, as in this case involving the UnitedHealth subsidiary UMR.<!-- HTML_TAG_END --><\/p>\n<\/p><\/div>\n<\/div><\/div>\n<div class=\"g-block g-block-margin svelte-1jrfrvl g-margin-inline\">\n<div class=\"g-block-width g-max-width-full svelte-1jrfrvl\"> <\/div>\n<\/p><\/div>\n<div class=\"g-block g-block-margin svelte-1jrfrvl g-margin-inline\">\n<div class=\"g-block-width g-max-width-body svelte-1jrfrvl\">\n<div class=\"g-wrapper_caption g-text-align-left svelte-cu2gla\">\n<p class=\"g-source svelte-cu2gla\"><!-- HTML_TAG_START --><a href=\"https:\/\/static01.nyt.com\/newsgraphics\/documenttools\/fb16acc51a16bbbf\/c403ff28-full.pdf\">View the PDF<\/a>.<!-- HTML_TAG_END --><\/p>\n<p class=\"g-credit svelte-cu2gla\"><!-- HTML_TAG_START -->By The New York Times<!-- HTML_TAG_END --><\/p>\n<\/p><\/div>\n<\/div><\/div>\n<\/figure><\/div>\n<\/div>\n<\/section>\n<\/div>\n<div>\n<div class=\"css-1336jj\">\n<div class=\"css-121kum4\">\n<div class=\"css-171d1bw\"><\/div>\n<div class=\"css-asuuk5\">\n<div class=\"css-7axq9l\" data-testid=\"optimistic-truncator-noscript\">\n<div data-testid=\"optimistic-truncator-noscript-message\" class=\"css-6yo1no\">\n<p class=\"css-3kpklk\">We are having trouble retrieving the article content.<\/p>\n<p class=\"css-3kpklk\">Please enable JavaScript in your browser settings.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-1dv1kvn\" id=\"optimistic-truncator-a11y\">\n<hr \/>\n<p>Thank you for your patience while we verify access. If you are in Reader mode please exit and\u00a0<a href=\"https:\/\/myaccount.nytimes.com\/auth\/login?response_type=cookie&amp;client_id=vi&amp;redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2024%2F04%2F07%2Fus%2Fhealth-insurance-medical-bills.html&amp;asset=opttrunc\">log into<\/a>\u00a0your Times account, or\u00a0<a href=\"https:\/\/www.nytimes.com\/subscription?campaignId=89WYR&amp;redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2024%2F04%2F07%2Fus%2Fhealth-insurance-medical-bills.html\">subscribe<\/a>\u00a0for all of The Times.<\/p>\n<hr \/>\n<\/div>\n<div class=\"css-1g71tqy\">\n<div data-testid=\"optimistic-truncator-message\" class=\"css-6yo1no\">\n<p class=\"css-3kpklk\">Thank you for your patience while we verify access.<\/p>\n<p class=\"css-3kpklk\">Already a subscriber?\u00a0<a data-testid=\"log-in-link\" class=\"css-z5ryv4\" href=\"https:\/\/myaccount.nytimes.com\/auth\/login?response_type=cookie&amp;client_id=vi&amp;redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2024%2F04%2F07%2Fus%2Fhealth-insurance-medical-bills.html&amp;asset=opttrunc\">Log in<\/a>.<\/p>\n<p class=\"css-3kpklk\">Want all of The Times?\u00a0<a data-testid=\"subscribe-link\" class=\"css-z5ryv4\" href=\"https:\/\/www.nytimes.com\/subscription?campaignId=89WYR&amp;redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2024%2F04%2F07%2Fus%2Fhealth-insurance-medical-bills.html\">Subscribe<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>A little-known data firm helps health insurers make more when less of an out-of-network claim gets paid. Patients can be on the hook for the difference.Weeks after undergoing heart surgery, Gail Lawson found herself back in an operating room. Her incision wasn\u2019t healing, and an infection was spreading.At a hospital in Ridgewood, N.J., Dr. Sidney Rabinowitz performed a complex, hourslong procedure to repair tissue and close the wound. While recuperating, Ms. Lawson phoned the doctor\u2019s office in a panic. He returned the call himself and squeezed her in for an appointment the next day.\u201cHe was just so good with me, so patient, so kind,\u201d she said.But the doctor was not in her insurance plan\u2019s network of providers, leaving his bill open to negotiation by her insurer. Once back on her feet, Ms. Lawson received a letter from the insurer, UnitedHealthcare, advising that Dr. Rabinowitz would be paid $5,449.27 \u2014 a small fraction of what he had billed the insurance company. That left Ms. Lawson with a bill of more than $100,000.\u201cI\u2019m thinking to myself, \u2018But this is why I had insurance,\u2019\u201d said Ms. Lawson, who is fighting UnitedHealthcare over the balance. \u201cThey take out, what, $300 or $400 a month? Well, why aren\u2019t you people paying these bills?\u201dGail Lawson faced more than $100,000 in bills after a complex surgery. Her insurance paid out $5,449.27.Bryan Anselm for The New York Times<\/p>\n","protected":false},"author":1,"featured_media":3655,"comment_status":"close","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":["post-3653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-health"],"_links":{"self":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts\/3653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3653"}],"version-history":[{"count":2,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts\/3653\/revisions"}],"predecessor-version":[{"id":3656,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts\/3653\/revisions\/3656"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/media\/3655"}],"wp:attachment":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3653"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}