{"id":26351,"date":"2025-04-21T20:28:15","date_gmt":"2025-04-21T20:28:15","guid":{"rendered":"http:\/\/medexperts.pro\/?p=26351"},"modified":"2025-04-21T21:25:08","modified_gmt":"2025-04-21T21:25:08","slug":"ftc-sues-uber-over-billing-for-its-uber-one-subscription-service","status":"publish","type":"post","link":"https:\/\/medexperts.pro\/?p=26351","title":{"rendered":"FTC Sues Uber Over Billing for Its Uber One Subscription Service"},"content":{"rendered":"
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The suit is an indication that the commission\u2019s close scrutiny of the tech industry will continue in the Trump administration.<\/p>\n

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The Federal Trade Commission sued Uber<\/a> on Monday, claiming it used \u201cdeceptive billing and cancellation practices\u201d to support Uber One, its premium subscription service. The lawsuit is the first filed by the commission against a major tech company since President Trump returned to office.<\/p>\n

In the complaint, the F.T.C. said Uber had enrolled some of its customers in the $9.99 monthly subscription service without their consent, misled them on the amount of money that they would save and made it \u201cextremely difficult\u201d to cancel their subscriptions.<\/p>\n

The lawsuit is the latest in a string of actions taken by the F.T.C. and the Justice Department to pressure tech giants like Google, Meta and Amazon into changing their business practices. The Justice Department has asked a federal judge to break up Google<\/a> by forcing the company to sell its Chrome browser, which could cut off a source of information it uses to improve its internet search.<\/p>\n

And this month, both Google and Meta have faced accusations in federal court, Google on claims that it acted illegally to maintain a monopoly in online advertising and Meta for buying competitors like Instagram more than a decade ago on its path to dominating the social media industry.<\/p>\n<\/div>\n<\/div>\n

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\u201cThe Trump-Vance F.T.C. is fighting back on behalf of the American people,\u201d Andrew Ferguson, the agency\u2019s chairman, said in a statement, referring to Vice President JD Vance.<\/p>\n

Uber disputed the F.T.C.\u2019s claims that it had used deceptive business practices and misled customers.<\/p>\n

\u201cWe are disappointed that the F.T.C. chose to move forward with this action,\u201d said Noah Edwardsen, an Uber spokesman. \u201cUber One\u2019s sign-up and cancellation processes are clear, simple and follow the letter and spirit of the law.\u201d<\/p>\n

The Trump administration appears to be barreling ahead with aggressive regulatory treatment of the tech industry, despite open courtship of President Trump by industry leaders.<\/p>\n

Uber and its chief executive, Dara Khosrowshahi, each made a $1 million donation to Mr. Trump\u2019s inauguration fund, along with tech companies like Meta and Amazon and prominent tech executives like Apple\u2019s Tim Cook.<\/p>\n<\/div>\n<\/div>\n

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The lawsuit claimed that Uber customers had been wrongly promised savings of $25 a month if they signed up for Uber One, which did not take into account the cost of the subscription. Other customers said they had been billed for the service before their free trial period ended.<\/p>\n

The F.T.C. also claimed Uber had violated the Restore Online Shoppers\u2019 Confidence Act by making it difficult for customers to cancel their subscription, which included having to navigate \u201cas many as 23 screens and take as many as 32 actions to cancel,\u201d it said.<\/p>\n

Uber One has over 30 million subscribers, according to the company\u2019s most recent financial filing, up 60 percent from a year ago. Customers who pay for the service receive credits for rides on the app, waived delivery fees on food orders and exclusive promotional rates on some rides.<\/p>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

The suit is an indication that the commission\u2019s close scrutiny of the tech industry will continue in the Trump administration.The Federal Trade Commission sued Uber on Monday, claiming it used \u201cdeceptive billing and cancellation practices\u201d to support Uber One, its premium subscription service. The lawsuit is the first filed by the commission against a major tech company since President Trump returned to office.In the complaint, the F.T.C. said Uber had enrolled some of its customers in the $9.99 monthly subscription service without their consent, misled them on the amount of money that they would save and made it \u201cextremely difficult\u201d to cancel their subscriptions.The lawsuit is the latest in a string of actions taken by the F.T.C. and the Justice Department to pressure tech giants like Google, Meta and Amazon into changing their business practices. The Justice Department has asked a federal judge to break up Google by forcing the company to sell its Chrome browser, which could cut off a source of information it uses to improve its internet search.And this month, both Google and Meta have faced accusations in federal court, Google on claims that it acted illegally to maintain a monopoly in online advertising and Meta for buying competitors like Instagram more than a decade ago on its path to dominating the social media industry.\u201cThe Trump-Vance F.T.C. is fighting back on behalf of the American people,\u201d Andrew Ferguson, the agency\u2019s chairman, said in a statement, referring to Vice President JD Vance.Uber disputed the F.T.C.\u2019s claims that it had used deceptive business practices and misled customers.\u201cWe are disappointed that the F.T.C. chose to move forward with this action,\u201d said Noah Edwardsen, an Uber spokesman. \u201cUber One\u2019s sign-up and cancellation processes are clear, simple and follow the letter and spirit of the law.\u201dThe Trump administration appears to be barreling ahead with aggressive regulatory treatment of the tech industry, despite open courtship of President Trump by industry leaders.Uber and its chief executive, Dara Khosrowshahi, each made a $1 million donation to Mr. Trump\u2019s inauguration fund, along with tech companies like Meta and Amazon and prominent tech executives like Apple\u2019s Tim Cook.The lawsuit claimed that Uber customers had been wrongly promised savings of $25 a month if they signed up for Uber One, which did not take into account the cost of the subscription. Other customers said they had been billed for the service before their free trial period ended.The F.T.C. also claimed Uber had violated the Restore Online Shoppers\u2019 Confidence Act by making it difficult for customers to cancel their subscription, which included having to navigate \u201cas many as 23 screens and take as many as 32 actions to cancel,\u201d it said.Uber One has over 30 million subscribers, according to the company\u2019s most recent financial filing, up 60 percent from a year ago. Customers who pay for the service receive credits for rides on the app, waived delivery fees on food orders and exclusive promotional rates on some rides.<\/p>\n","protected":false},"author":1,"featured_media":26353,"comment_status":"close","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-26351","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts\/26351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26351"}],"version-history":[{"count":2,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts\/26351\/revisions"}],"predecessor-version":[{"id":26354,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts\/26351\/revisions\/26354"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/media\/26353"}],"wp:attachment":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26351"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=26351"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=26351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}