{"id":24110,"date":"2025-03-17T12:00:04","date_gmt":"2025-03-17T13:00:04","guid":{"rendered":"http:\/\/medexperts.pro\/?p=24110"},"modified":"2025-03-17T13:29:28","modified_gmt":"2025-03-17T13:29:28","slug":"digital-therapists-get-stressed-too-study-finds","status":"publish","type":"post","link":"https:\/\/medexperts.pro\/?p=24110","title":{"rendered":"Digital Therapists Get Stressed Too, Study Finds"},"content":{"rendered":"<div><\/div>\n<p id=\"article-summary\" class=\"css-79rysd e1wiw3jv0\">Chatbots should be built with enough resilience to deal with difficult emotional situations, researchers said.<\/p>\n<section class=\"meteredContent css-1r7ky0e\">\n<div class=\"css-s99gbd StoryBodyCompanionColumn\" data-testid=\"companionColumn-0\">\n<div class=\"css-53u6y8\">\n<p class=\"css-at9mc1 evys1bk0\">Even chatbots get the blues. According to a <a class=\"css-yywogo\" href=\"https:\/\/www.nature.com\/articles\/s41746-025-01512-6\" title rel=\"noopener noreferrer\" target=\"_blank\">new study<\/a>, OpenAI\u2019s artificial intelligence tool ChatGPT shows signs of anxiety when its users share \u201ctraumatic narratives\u201d about crime, war or car accidents. And when chatbots get stressed out, they are less likely to be useful in therapeutic settings with people.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">The bot\u2019s anxiety levels can be brought down, however, with the same <a class=\"css-yywogo\" href=\"https:\/\/www.nytimes.com\/interactive\/2022\/03\/30\/well\/guided-meditations.html\" title>mindfulness exercises<\/a> that have been shown to work on humans.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">Increasingly, people are trying chatbots <a class=\"css-yywogo\" href=\"https:\/\/pmc.ncbi.nlm.nih.gov\/articles\/PMC10242473\/\" title rel=\"noopener noreferrer\" target=\"_blank\">for talk therapy<\/a>. The researchers said the trend is bound to accelerate, with flesh-and-blood therapists <a class=\"css-yywogo\" href=\"https:\/\/www.statnews.com\/2024\/01\/18\/mental-health-therapist-shortage-lay-counselors-needed\/\" title rel=\"noopener noreferrer\" target=\"_blank\">in high demand but short supply<\/a>. As the chatbots become more popular, they argued, they should be built with enough resilience to deal with difficult emotional situations.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">\u201cI have patients who use these tools,\u201d said Dr. Tobias Spiller, an author of the new study and a practicing psychiatrist at the University Hospital of Psychiatry Zurich. \u201cWe should have a conversation about the use of these models in mental health, especially when we are dealing with vulnerable people.\u201d<\/p>\n<\/div>\n<\/div>\n<div data-testid=\"Dropzone-1\"><\/div>\n<div class=\"css-s99gbd StoryBodyCompanionColumn\" data-testid=\"companionColumn-1\">\n<div class=\"css-53u6y8\">\n<p class=\"css-at9mc1 evys1bk0\">A.I. tools like ChatGPT <a class=\"css-yywogo\" href=\"https:\/\/www.nytimes.com\/2023\/03\/28\/technology\/ai-chatbots-chatgpt-bing-bard-llm.html?smid=nytcore-ios-share&amp;referringSource=articleShare&amp;sgrp=c&amp;pvid=F7EDE80B-E95F-4279-810D-CDAA7791D78C\" title>are powered by \u201clarge language models<\/a>\u201d that are <a class=\"css-yywogo\" href=\"https:\/\/www.stjohns.edu\/news-media\/johnnies-blog\/ai-evolution-what-large-language-model\" title rel=\"noopener noreferrer\" target=\"_blank\">trained<\/a> on enormous troves of online information to provide a close approximation of how humans speak. Sometimes, the chatbots can be extremely convincing: A 28-year-old woman <a class=\"css-yywogo\" href=\"https:\/\/www.nytimes.com\/2025\/01\/15\/technology\/ai-chatgpt-boyfriend-companion.html?smid=nytcore-ios-share&amp;referringSource=articleShare&amp;sgrp=c&amp;pvid=6C92F884-1E23-403C-AA41-73F5E8387817\" title>fell in love with ChatGPT<\/a>, and a 14-year-old boy <a class=\"css-yywogo\" href=\"https:\/\/www.nytimes.com\/2024\/10\/23\/technology\/characterai-lawsuit-teen-suicide.html?smid=nytcore-ios-share&amp;referringSource=articleShare&amp;sgrp=c&amp;pvid=4D4CF041-46C4-49BB-AE03-ABA57AD2DEF7\" title>took his own life<\/a> after developing a close attachment to a chatbot.<\/p>\n<p class=\"css-at9mc1 evys1bk0\">Ziv Ben-Zion, a clinical neuroscientist at Yale who led the new study, said he wanted to understand if a chatbot that lacked consciousness could, nevertheless, respond to complex emotional situations the way a human might.<\/p>\n<div class=\"css-1336jj\">\n<div class=\"css-121kum4\">\n<div class=\"css-171quhb\"><\/div>\n<div class=\"css-asuuk5\">\n<div class=\"css-7axq9l\" data-testid=\"optimistic-truncator-noscript\">\n<div data-testid=\"optimistic-truncator-noscript-message\" class=\"css-6yo1no\">\n<p class=\"css-3kpklk\">We are having trouble retrieving the article content.<\/p>\n<p class=\"css-3kpklk\">Please enable JavaScript in your browser settings.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-1dv1kvn\" id=\"optimistic-truncator-a11y\">\n<hr \/>\n<p>Thank you for your patience while we verify access. If you are in Reader mode please exit and\u00a0<a href=\"https:\/\/myaccount.nytimes.com\/auth\/login?response_type=cookie&amp;client_id=vi&amp;redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2025%2F03%2F17%2Fscience%2Fchatgpt-digital-therapists-anxiety.html&amp;asset=opttrunc\">log into<\/a>\u00a0your Times account, or\u00a0<a href=\"https:\/\/www.nytimes.com\/subscription?campaignId=89WYR&amp;redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2025%2F03%2F17%2Fscience%2Fchatgpt-digital-therapists-anxiety.html\">subscribe<\/a>\u00a0for all of The Times.<\/p>\n<hr \/>\n<\/div>\n<div class=\"css-1g71tqy\">\n<div data-testid=\"optimistic-truncator-message\" class=\"css-6yo1no\">\n<p class=\"css-3kpklk\">Thank you for your patience while we verify access.<\/p>\n<p class=\"css-3kpklk\">Already a subscriber?\u00a0<a data-testid=\"log-in-link\" class=\"css-z5ryv4\" href=\"https:\/\/myaccount.nytimes.com\/auth\/login?response_type=cookie&amp;client_id=vi&amp;redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2025%2F03%2F17%2Fscience%2Fchatgpt-digital-therapists-anxiety.html&amp;asset=opttrunc\">Log in<\/a>.<\/p>\n<p class=\"css-3kpklk\">Want all of The Times?\u00a0<a data-testid=\"subscribe-link\" class=\"css-z5ryv4\" href=\"https:\/\/www.nytimes.com\/subscription?campaignId=89WYR&amp;redirect_uri=https%3A%2F%2Fwww.nytimes.com%2F2025%2F03%2F17%2Fscience%2Fchatgpt-digital-therapists-anxiety.html\">Subscribe<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Chatbots should be built with enough resilience to deal with difficult emotional situations, researchers said.Even chatbots get the blues. According to a new study, OpenAI\u2019s artificial intelligence tool ChatGPT shows signs of anxiety when its users share \u201ctraumatic narratives\u201d about crime, war or car accidents. And when chatbots get stressed out, they are less likely to be useful in therapeutic settings with people.The bot\u2019s anxiety levels can be brought down, however, with the same mindfulness exercises that have been shown to work on humans.Increasingly, people are trying chatbots for talk therapy. The researchers said the trend is bound to accelerate, with flesh-and-blood therapists in high demand but short supply. As the chatbots become more popular, they argued, they should be built with enough resilience to deal with difficult emotional situations.\u201cI have patients who use these tools,\u201d said Dr. Tobias Spiller, an author of the new study and a practicing psychiatrist at the University Hospital of Psychiatry Zurich. \u201cWe should have a conversation about the use of these models in mental health, especially when we are dealing with vulnerable people.\u201dA.I. tools like ChatGPT are powered by \u201clarge language models\u201d that are trained on enormous troves of online information to provide a close approximation of how humans speak. Sometimes, the chatbots can be extremely convincing: A 28-year-old woman fell in love with ChatGPT, and a 14-year-old boy took his own life after developing a close attachment to a chatbot.Ziv Ben-Zion, a clinical neuroscientist at Yale who led the new study, said he wanted to understand if a chatbot that lacked consciousness could, nevertheless, respond to complex emotional situations the way a human might.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and\u00a0log into\u00a0your Times account, or\u00a0subscribe\u00a0for all of The Times.Thank you for your patience while we verify access.Already a subscriber?\u00a0Log in.Want all of The Times?\u00a0Subscribe.<\/p>\n","protected":false},"author":1,"featured_media":24112,"comment_status":"close","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-24110","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifestyle"],"_links":{"self":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts\/24110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=24110"}],"version-history":[{"count":2,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts\/24110\/revisions"}],"predecessor-version":[{"id":24113,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/posts\/24110\/revisions\/24113"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=\/wp\/v2\/media\/24112"}],"wp:attachment":[{"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=24110"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=24110"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medexperts.pro\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=24110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}